cricket beat's Privacy Policy

cricket beat has put together this privacy policy so that users of our platform can know with full transparency how their personal information is handled. When you register, log in, place bets, or use any service on cricket beat, this policy establishes a clear understanding between you and us.

This policy complements our Terms and Conditions — reading both documents together will give you a complete picture of how our service works. This policy applies only to users of the website and mobile application.

This document has been prepared in accordance with applicable laws in Bangladesh and standard data protection practices. To learn more about us, visit our About Us page.

1.1 Information You Provide Directly

When you open an account or use services on cricket beat, the following information may be collected:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (when identity verification is required)
• Payment method details — such as bKash, Nagad, or Rocket mobile banking numbers, and bank account information

We only ask for the information needed to provide services and ensure secure transactions.

1.2 Automatically Collected Information

When you use our website or app, the following technical information may be automatically logged:

• IP address and device type
• Browser name and version
• Pages visited and the order in which they were viewed
• Cookies and session data
• Application crash logs and performance data

This information does not directly identify any individual, but it helps ensure the security of the platform and improve the quality of service.

Collected information is used only for the following purposes:

1. Account management: Registration, login, password recovery, and identity verification.
2. Transaction processing: For deposits, withdrawals, and bonus payments.
3. Customer support: Resolving issues via live chat or email.
4. Fraud prevention: Detecting unusual transactions or suspicious activity.
5. Legal obligations: Retaining information as required to comply with applicable laws.
6. Service improvement: Analysing user experience to improve site functionality.
7. Communications: Sending important updates, security alerts, or promotional messages (subject to your consent).

cricket beat never sells your information to third parties or makes it available for advertising purposes.

3.1 When Information Is Shared with Third Parties

We may share information with third parties in limited and specific circumstances:

• Payment processors: With bKash, Nagad, Rocket, Upay, or banking partners to confirm deposits and withdrawals.
• Technology service providers: Contracted companies providing server hosting, security, or analytics services — who operate under strict confidentiality agreements.
• Law enforcement agencies: When required by legal directives, court orders, or applicable regulations.

In these cases, only the necessary information is shared, and third parties are not permitted to use it for any other purpose.

3.2 International Data Transfers

Our servers or technology partners may be located outside Bangladesh. When data is transferred in such cases, equivalent protection is ensured and strict contractual terms are in place.

cricket beat uses both technical and organisational security measures:

• SSL encryption: All data exchanged on the site is encrypted using SSL technology.
• Access controls: Only authorised staff can access the information they need.
• Data masking: Sensitive portions of payment information are not visible in logs or reports.
• Regular audits: System security is tested on a regular basis.
• Password hashing: Your password is not stored directly — it is kept in hashed form.

However, no method on the internet is 100% impenetrable. We do our best to provide the highest level of protection, but if an unauthorised access incident occurs, we notify the affected user as quickly as possible and take corrective action.

5.1 Use of Cookies

cricket beat uses several types of cookies:

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: To remember your language or theme preferences.
• Analytics cookies: To understand which pages are used most — without any personal identification.

You can manage cookies from your browser settings. However, disabling essential cookies may cause some site features to stop working.

Your information is retained for the entire duration of your active account. Even after an account is closed, some information may be kept for a set period to meet legal obligations and for dispute resolution purposes.

Financial transaction records are retained for a particularly long period, as this is required under anti-money laundering regulations. After the necessary period, information is securely deleted or anonymised.

As a member of cricket beat, you have the following rights:

1. Right to access: You can request to know what information we hold about you.
2. Right to rectification: You can request correction of inaccurate or incomplete information.
3. Right to erasure: You can request deletion of your information in certain circumstances, though this may not be possible where legal obligations apply.
4. Right to restrict processing: You can object to the use of your information for specific purposes.
5. Right to portability: You can request a copy of your information in a machine-readable format.
6. Right to withdraw consent: You can withdraw consent to receive marketing messages at any time.

To exercise these rights, contact our 24/7 support team. We generally respond within a reasonable time of receiving a request.

cricket beat strictly operates for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration, and if it is found that an account holder is a minor, that account and all associated information are deleted immediately.

Our detailed guidelines on responsible gaming can be found on the Responsible Gaming page.

cricket beat reserves the right to update this privacy policy as needed. If any significant changes are made, we will post a notice on the website and may inform you by registered email or mobile.

Continued use of the site after any changes will be taken as acceptance of the updated policy. We therefore recommend checking this page regularly.

If you have any questions, requests, or complaints about this privacy policy, please contact us:

• Live Chat: 24/7 direct support — available from any page on the site
• Email: [email protected]

Our support team responds in both Bengali and English. You can find answers to common questions in our FAQ section.